Frequently Asked Questions

Our blog presents the world of customs in an accessible and interesting format. We explain complex procedures, share useful tricks, and tell funny stories from the industry. If customs issues seem boring to you, you haven't read our blog yet.

Why should I choose Brokus over other providers?

Brokus doesn’t just process paperwork — we simplify complexity. With a dedicated team, fast service, and full transparency, we make sure your cargo moves smoothly and your time is respected.

What countries does Brokus work with?

Brokus facilitates import/export from various countries, including EAEU member states and third countries, ensuring full compliance with Armenian and EAEU customs regulations.

Do I need to be physically present for customs clearance?

Not necessarily. Brokus can handle all the formalities on your behalf as long as the required documents are submitted and legal authorization is granted.

How long does the customs clearance process take with Brokus?

Timeframes depend on the type of cargo and documentation, but Brokus is committed to minimizing delays through fast processing and direct communication with customs authorities.

What services does Brokus provide?

Brokus offers complete customs clearance and logistics solutions, including import/export documentation, transportation coordination, customs consulting, and one-stop-shop services to make the process fast, easy, and hassle-free.

Can Brokus handle both personal and commercial shipments?

Yes! Whether you're importing a personal vehicle or managing large-scale commercial cargo, Brokus provides tailored services for both individuals and businesses.